CyberdyneThink You've Been Hacked? Call Us Now.
If you're seeing ransom messages, locked files, accounts you don't recognize logging in, or systems behaving strangely, stop reading and call:
This line is answered by our incident response team — not a call center.
Do This Now
Disconnect affected devices from the network
Unplug the network cable or turn off Wi-Fi — but do not power the device off if you can avoid it. Shutting down can destroy evidence needed to understand and recover from the attack.
Do not pay a ransom demand
Not before speaking with us. Paying doesn't guarantee recovery and can mark your business as a repeat target.
Do not try to "clean up" yourself
Deleting files or reinstalling software can destroy the evidence needed to understand what happened and recover safely.
Write down what you noticed, and when
The first unusual message, login, or file — even a rough timeline helps us move faster once we're on the call.
Not an active emergency? See our managed cybersecurity plans →