Cybersecurity
The threats of cyber attacks are a fact of life and a fact of business - and your customers know it. Cyberdyne Technology Cybersecurity and Incident Response services can help you stay ahead of the threats and put yourself and your customers minds at ease.
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We take a proactive and integrated approach to protection that prioritizes not only prevention, but also minimizing risk and controlling loss. Our portfolio of Cyber Defense Platforms which includes 24/7 SOC Monitoring, Network Security and Endpoint Security is designed to deploy the right solutions to keep your company protected, and resilient, whatever the circumstances.
Our global Security Operations Center experts monitor your systems 24/7. We leverage a diverse range of data collection and analytics methods for rapid threat detection.
All of our services are delivered within a SaaS model. Our platform is developed to stay ahead of the threat landscape—all you need to do is ensure our sensors are deployed. The rest is up to us.
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Managed IT Services and Technical Support
Uncertainty is a business killer. To be successful, companies must plan expenses and know that vital business systems will work as needed. Taking a reactive approach to maintaining your IT networks is simply too costly in too many ways: lost productivity, dissatisfied customers and enormous repair costs. Our managed IT services are the smart, cost-effective alternative. Our Proactive Approach Improves Your Productivity With our managed IT services, you’ll enjoy the benefit of a full team of IT specialists keeping your systems in excellent working order.
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For a small, fixed monthly fee, we monitor your systems 24/7, apply patches, ensure backups, keep viruses at bay, and perform a host of other proactive measures. Little problems don’t become big — and expensive — and in most instances, you won’t even know there was ever an issue. The average small business spends 6.4% of its revenue on technology. That may not surprise you, but did you know 80% of the cost comes after the initial purchase? Clearly, acquiring new technology isn’t nearly as expensive as keeping it performing well. Shouldn’t your IT systems be an investment for business growth rather than a drag on profitability? Our remote-monitoring tools, back-office services, and software options provide cost-effective IT management to make sure your systems operate as required and deliver the ROI you expect. Key elements include: Server Monitoring and Care We utilize software agents to track and analyze your network activity 24/7. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional resources as needed. Desktop Monitoring and Care Our preventive maintenance service for desktops regimentally monitors and addresses common problems experienced by desktop users. Whether it’s getting rid of viruses, attacking spyware issues or installing patches, we handle it all — in the background while your employees remain productive.
Our managed IT services will:
• Maintain 24/7 watch over your entire IT environment
• Identify and analyze server “events” for potential problems
• Remediate processes or services that fail
• Ensure security patches, service packs and anti-virus protocols are up to date
• Ensure that data backups are completed
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NOC Support
IT issues don’t adhere to the 9-5 work schedule. A hardware problem or software glitch can happen at any time. Cyberdyne Technology NOC is there 24/7/365 to fix whatever issue pops up. Our around-the-clock support extends your services to deliver your clients peace of mind day or night.
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This includes:
•Patch testing and deployment
•Network and device monitoring
•Anti-virus and Anti-Malware monitoring
•Back up management
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Help Desk
Full Problem Resolution & Expert Customer Service In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt. With Cyberdyne’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.
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Proactive Care & Maintenance Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance. That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it. Our technicians receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery.
Cyberdyne Technologies Help Desk Support Covers:
• Microsoft and Apple desktop operating systems
• Microsoft Office and leading third-party applications
• E-mail applications and Web browsers
• Thin clients and virtual desktop infrastructure (VDI)
• Hardware and network troubleshooting
• Printer installation and support
• Mobile phones and tablets
• User administration
• Desktop performance problems
• Virus and malware infections
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Backup/Disaster Recovery
Full Problem Resolution & Expert Customer Service In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt. With Cyberdyne’s Help Desk, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.
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Proactive Care & Maintenance Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance. That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it. Our technicians receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery.
Cyberdyne Technologies Help Desk Support Covers:
• Microsoft and Apple desktop operating systems
• Microsoft Office and leading third-party applications
• E-mail applications and Web browsers
• Thin clients and virtual desktop infrastructure (VDI)
• Hardware and network troubleshooting
• Printer installation and support
• Mobile phones and tablets
• User administration
• Desktop performance problems
• Virus and malware infections
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Hosted PBX
Network Design/Deployment
Computer networks and infrastructures are at the core of modern communication.
Great structures don't start at the foundation, they begin with a well-thought-out set of blue prints. No mater how great your software and equipment is that you use to build your IT infrastructure, it only works well if you plan it right.
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From switches and routers to workstations and servers, Cyberdyne Technology certified technicians and engineers will guide you through the technology jungle to a sophisticated, scalable and secure networking architecture. We work with your team to design your network infrastructure from the ground up, creating a blueprint that works for the specific needs of your company.
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Commercial/Residential Security
A good security system is able to monitor the entry points to your homes and businesses, such as doors and windows, look for motion inside your home, sound a loud alarm, and be able to call authorities if you’re not home and the alarm is triggered.
To protect Your Home Cyberdyne Technology provides CCTV, Access control and Alarm system installation services. We are proud of our ability to cultivate leaders within the home alarm installation industry. As the best service provider, we are able to provide you with the best deals, the most extensive sets of tools for home security, and the quickest response times.
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Our Alarm System Installation assesses your business needs to determine an optimal design for your business alarm system. Our alarm system installers keep working for you after installation, ensuring your system functions properly to consistently deliver maximum security benefits. This assures your business alarm system operates as intended to reduce security risks. Arm or disarm your security system, receive alarm and sensor notifications, check surveillance cameras in real-time, and more – all from the convenience of your smartphone. And that’s not all. You can also enjoy the benefits of home automation, including remotely locking and unlocking doors, turning lights on and off.
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Hospitality Technology
Here at Cyberdyne Technology, we have a suite of services and products tailored towards the hospitality industry. These include but are not limited to Guest Interactive TV Solutions, Digital Signage, AV Solutions and Property Management Systems.
Remote Monitoring/Maintenance
With Remote Monitoring and Maintenance (RMM), Cyberdyne Technology keeps an eye on the health and status of your IT systems 24/7. This means any issues are identified instantaneously, allowing us to take corrective action before those issues become critical and start impacting on the day-to-day running of your business.
With RMM, you not only get peace of mind that your servers, infrastructure, network and hardware are operating perfectly, but you guarantee early detection and problem solving if there are any issues.
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